Map of Golf Cart Locations at the Grand Mosque of Makkah: Entrances and Booking Method
Golf cart locations at the Grand Mosque of Makkah are distributed mainly across the Mataf rooftop and the Mas'a route on the upper floor, with direct access points via Ajyad bridge, Shubeikah bridge, and the Bab Ali courtyard. This service — belonging to the General Authority for the Care of the Affairs of the Grand Mosque of Makkah and the Prophet's Mosque — provides paved electric routes that guarantee performing Tawaf and Sa'i away from the pedestrian crowds in the Mataf courtyard and the ground floors.
Choosing the wrong entrance means walking a distance exceeding a kilometer amid the crowds while you accompany an elderly or sick person. Knowing the exact location of the boarding point before setting off from your hotel saves you time and strenuous effort.
Where Are the Golf Cart Locations at the Grand Mosque of Makkah?
The main stations connect to the strategic entry axes around the Holy Grand Mosque of Makkah to relieve pressure on the lower entrances. This map covers four pivotal points equipped with ticket-reading devices and organized routes:
- Ajyad bridge station: Serves those arriving from the direction of the King Abdulaziz Waqf courtyards (the Clock Towers) and the southern Ajyad area. This point takes you directly onto the route leading to the Mataf rooftop without needing to pass through the inner courtyard.
- Grand Mosque rooftop station (Mataf): The widest circular route for electric golf cart movement. The Authority designates a dedicated route with safety barriers, where pilgrims circumambulate the Holy Kaaba from above with a capacity exceeding thousands of trips daily.
- Shubeikah bridge station: The preferred entrance for those staying in hotels on the western side such as Jabal Omar and Jarwal. This bridge connects to the King Fahd expansion and grants smooth access to the cart routes.
- Bab Ali point (Eastern courtyard): A point dedicated to connecting pilgrims arriving from Mihbas Al-Jin and the Ajyad tunnels with the Mas'a boarding points, distinguished by its proximity to the vertical transport elevators.
- Safa bridge: A direct upper walkway that takes the pilgrim from the end of Tawaf to the beginning of the cart-designated Sa'i route on the upper floor.
Good planning starts with understanding the terrain surrounding the Mosque. If you are staying on the southern side, head straight to Ajyad. If you arrive from the west, Shubeikah is your shortest option.
Rooftop Cart Pickup Points and Ajyad Bridge
Ajyad bridge witnesses the largest flow of pilgrims throughout the year. Upon arriving at the southern courtyard, look for the Ajyad escalators or the elevator tower facing the Dar Al Tawhid Hotel. Ascend directly to the bridge level.
At the entrance gate you will find the Authority's offices dedicated to verifying the platform booking. Organizers work at this point directing passengers toward the waiting queues according to booking type (shared or private cart). The daily peak here extends from the Maghrib call to prayer until the end of the Taraweeh or Isha prayer, in addition to the early morning hours on Friday. Arriving at least half an hour before prayer times protects you from the temporary closure of the shuttle corridors due to full capacity.
Shubeikah and Marwah Stations to Facilitate the Mas'a Route
Shubeikah bridge connects the external courtyards directly to the first floor and the rooftop, and represents an excellent access artery for those using transport from the Kudi bus station and Jabal Al Kaaba. This station transfers you smoothly toward the second floor of the Mas'a and the open rooftop routes.
After completing the Tawaf circuits aboard a golf cart, the driver takes you via an isolated transitional route toward Safa to begin Sa'i. The Sa'i journey ends at the Marwah station, where there is a dedicated exit that descends with you via wide electric elevators toward the external Marwah courtyards or toward the Bab Ali tunnels, which prevents those exiting from crowding together with those entering the Mas'a.
Steps to Book Golf Carts via the Nusuk App and the Tanaqqol Platform
Booking operations are carried out exclusively under the supervision of the official system of the General Authority for the Care of the Affairs of the Grand Mosque of Makkah and the Prophet's Mosque. You can complete the process weeks before your arrival through clear digital steps:
- Open the Nusuk app registered with your national ID or your visa number for the Guests of Allah.
- Go to the "Grand Mosque Services" tab and choose transport services, which automatically redirect you to the unified "Tanaqqol" platform.
- Specify the service type required: Tawaf only, Sa'i only, or Tawaf and Sa'i together.
- Choose the cart type: "Golf cart (with driver)" to avoid confusion with the individual electric carts that require self-driving.
- Choose the time and date, then specify the preferred departure point (such as Ajyad bridge or Shubeikah).
- Complete the payment process via the approved electronic payment channels (mada, Visa, Mastercard, or Apple Pay).
- Keep the booking barcode (QR Code) on your phone; it must be scanned at the entrance gates before boarding the cart.
Manual booking kiosks exist at the bridge entrances, but they are mostly allocated to emergency cases and depend on the availability of vacant seats. Do not rely on last-minute purchase during Umrah seasons such as Ramadan and school holidays, as seats sell out quickly.
Golf Cart Service Costs and Available Trip Options
Prices are subject to the official approved regulations in Saudi riyals, and vary based on the type of ritual, the cart size, and the nature of the trip, whether shared or private for a single family:
| Type of Ritual | Shared Golf Cart (per Individual) | Private Cart (up to 6 Seats) | Route Notes |
|---|---|---|---|
| Tawaf only (7 circuits) | 25 SAR | 150 SAR | The isolated Mataf rooftop route |
| Sa'i only (7 circuits) | 25 SAR | 150 SAR | The upper floor of the Mas'a |
| Full Umrah (Tawaf and Sa'i) | 50 SAR | 300 SAR | Includes the direct connecting route between Safa and the Mataf |
Prices include value-added tax. The shared cart means that independent individuals board until the cart's nine or twelve seats are full, while families prefer to book an independent cart that guarantees speed of movement and privacy for the elderly and children.
The Difference Between Golf Carts and the Free and Manual Options
Movement solutions in the Mosque are numerous, and each solution has its own field context and cost:
Golf carts with driver: Wide electric carts driven by a trained Authority employee. Their primary location is the rooftop and the elevated Mas'a route. Their advantage is complete comfort for the pilgrim; they require no physical effort or attention to steering the cart, and they are the most suitable for those suffering from visual problems or severe mobility weakness.
Shuttle electric carts (self-driving): Available with a single or double seat on the mezzanine floor and the first Mataf floor. The pilgrim controls them personally via a hand control. They give you complete independence in setting your speed and stopping for supplication, but they are not suitable for those who lack the ability to concentrate and manually control the cart during turns and crowds.
Free manual carts: Provided by the Authority free of charge at external distribution points such as the eastern courtyards and the Ajyad courtyard. They require manual pushing by the pilgrim's companion throughout the seven circuits of Tawaf and Sa'i. An economical and ideal option if you are accompanied by a young person able to push for long distances.
Licensed manual carts (paid pusher): Their operators carry official permits with the Authority's badge displayed and uniform vests. The fee is set officially before starting. Their points are spread near the courtyard and the ground-floor Mas'a for those who need the direct manual pushing service.
What to Know Before Booking: Cancellation Policy and Guidance for Crowded Routes
The "Tanaqqol" platform allows the recovery of the ticket value if you cancel the booking at least two hours before the trip time recorded in the app. The amounts are returned to the same bank card used for the purchase within a period ranging from 3 to 14 business days depending on the issuing bank's policy.
If you encounter a mobile network outage problem in the central courtyards as a result of the high human density, take a screenshot of the booking barcode in advance on your phone screen (Screenshot) and add it to favorites for quick access without the need for an internet connection.
Before leaving your room or hotel, check the "Google Maps" app to determine the walking route toward the nearest of the three bridges (Ajyad, Shubeikah, Bab Ali) and avoid entering the ground-floor courtyard corridors if your ticket is designated for golf carts on the rooftop. Heading directly to the bridges' escalators saves you more than 40 minutes of manual maneuvering between the rows.
