Services for Elderly Pilgrims and Pilgrims with Disabilities
Carefully designed mobility solutions guaranteeing accessible arrival for the sick and elderly, from the courtyards to the Tawaf routes.
Step-by-step guidance on booking an electric cart in advance for performing the circuits of Tawaf or Sa'i, or a complete Umrah.
We explain to Umrah pilgrims how to issue the electronic transport ticket for performing the Tawaf and Sa'i rituals via the designated routes. The service covers selecting the time slot, avoiding peak periods after the obligatory prayers, and linking the digital ticket to the entry system at the approved gates.
Regularly inspected vehicles ensuring top safety standards and total comfort.
Dedicated mezzanine tracks ensure swift and seamless Tawaf and Sa'i circuits.
Highest priority and gentle care for elderly pilgrims and individuals with special needs.
Direct on-site guidance to approved pickup and starting locations inside the Grand Mosque.
Fill out the booking form with phone number, time details, and required service.
Our field team contacts you to confirm booking details and meeting point.
Receive the cart at designated lanes and complete Tawaf or Sa'i with peace and comfort.
Fill in the form and our team will contact you to arrange the golf cart details that suit your situation.
Field support team available 24/7
خدمات أخرى لتسهيل زيارتكم ومناسككم في المسجد الحرام
Carefully designed mobility solutions guaranteeing accessible arrival for the sick and elderly, from the courtyards to the Tawaf routes.
Individual cart options for independent riders and two-seater carts for companions, in accordance with approved safety standards.
A detailed map of the Grand Mosque gates, bridges, and entrances leading directly to the mezzanine floor stations.